Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping with Bilan Beauty LLC. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received and verified.

Orders are not processed, shipped, or delivered on weekends or federal holidays.

During high-volume periods, promotions, holidays, or product launches, processing times may be slightly longer.

Shipping Destinations

At this time, Bilan Beauty LLC ships only within the United States.

We may expand shipping services to additional countries in the future.

Shipping Rates

Standard Shipping:

  • $8.00 flat rate

  • Estimated delivery: 3–5 business days

Free Shipping:

  • Available on qualifying orders of $75.00 or more

  • Estimated delivery: 3–5 business days

Shipping rates and promotions may be updated periodically without notice.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates are provided by the shipping carrier and may take time to appear after the label is created.

Delivery Estimates

Delivery times are estimates only and are not guaranteed.

Bilan Beauty LLC is not responsible for delays caused by:

  • USPS or other shipping carriers

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Incorrect shipping information provided by the customer

  • Circumstances beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately.

Once an order has shipped, we cannot guarantee address changes or rerouting.

Additional shipping charges resulting from incorrect addresses may be the responsibility of the customer.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, the carrier becomes responsible for delivery.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first and then contact us for assistance.

Bilan Beauty LLC is not responsible for packages lost or stolen after confirmed delivery by the carrier.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photographs of the damaged item(s)

  • Photographs of the shipping packaging

We will review the claim and work to resolve the issue as quickly as possible.

Contact Us

For shipping questions or concerns, please contact Bilan Beauty LLC using the contact information provided on our website.

By placing an order with Bilan Beauty LLC, you agree to the terms outlined in this Shipping Policy.